Opening Presentation
The roots of the success or failure of many long-term commercial relationships are found in the way those deals are negotiated. If implementation matters then how you “get to yes” can be as important as almost any term in the contract itself. During this presentation, we will share a framework for thinking about complex negotiations and some perspectives about what it takes to make them work over time.

Presented by: Nicolas Valence, Senior Director – Perfomance & Contract Management, SNC-Lavalin ProFac

• Danny Ertel, President, Vantage Partners

Best Practices in Telecom for Property Managers
Telecom property management is a dynamic new development in the property management industry. This workshop provides participants with the skills and knowledge to effectively manage all aspects of telecom within a property management framework.

Moderator: Anne-Marie Guévremont, Assistant Regional Manager, FCB Services de Gestion Immobilière

• Derrick Hanson, President, The Attain Group

Best Management Practices in a Time of Economic Crisis
Should we manage the crisis by returning to a form of basic management with new outsourcing models?
And what about governance and social responsibility?

Moderator: Nicolas Valence, Senior Director – Perfomance & Contract Management, SNC-Lavalin ProFac

• Louise Panneton, President, P3 Experts-Conseils
• Cheryl Gray, CPM, Senior Vice President, National Real Estate Services, Bentall LP

BOMA BESt Energy and Environmental Report, presented by BOMA Canada
Presentation of the First BOMA BESt Energy and Environmental Report (BBEER)
Get the details of what’s inside the first ever published BOMA BESt Energy and Environmental Report. National benchmarking report based on BOMA BESt data. The panel discussion will focus on what this means for the industry, and how the information will be used by building owners and managers across Canada. The benchmarks will include energy consumption benchmarks – nationally, regionally, private and public buildings; best practices in the industry – what types of retrofits are completed in the majority of buildings and what you need to do; water consumption benchmarks and overall best practices in environmental management.

Moderator: Nada Sutic, BOMA Canada

• Giselle Gagnon, Vice President, National Real Estate Services, Bentall LP
• Kristina Edwards, Senior Program Officer, Building Labelling, NRCan.OEE.Buildings
• Alvin Law, Environment and Energy Manager, Alberta Infrastructure, Property Management

Technological Innovations
What sort of innovations will appear in the near future?
The building automation platform, nanotechnologies, new forms of lighting.

Moderator: Sonia Trudel, Executive Director Real Estate Services, CBC

• David Sykes, Remington Partners
• R. J. Brennan, Associate, IA Interior Architects
• Marc Dugré, President, Régulvar

Our Clients – Tenants or Guests? (Part 1)
How to implement a service culture so embedded in principles of excellence as to encourage existing clients to seek out and request only those properties that are owned and/or operated by your organization. How to attract new customers, and develop a reputation that induces existing and prospective customers to do business with you in the future.

Moderator: Linda Carbone, BOMA Québec

• Michael Lipsey, President, The Lipsey Company

The Top 10 Winning Solutions in Energy Efficiency
The economic crisis has changed our habits. What are the regional differences? This session will take a look at what the future holds in store.

Moderator: Stéphane Gendron, Hydro-Québec

• Ronald Gagnon, President, Concept-R
• Martin Gauthier, Manager, Commercial Development, COFELY
• Philip Jago, Director, Office of Energy Efficiency, Natural Resources Canada

Your Tenant’s Increasing Need for TI and What is Means for Property Owners and Managers

• Pierre Bonin, Président, Symétrix

Pandemic Planning Session
The risk of a pandemic has been reaching high levels with increasing regularity – H1N1, Avian Flu, and SARS have all been within the last six years. Be prepared.

• Cheryl Gray, CPM, Senior Vice President, National Real Estate Services, Bentall LP
• Ralph Dunham, Managing Director, Marsh Risk Consulting, Business Continuity Management

Property Management Education in a New World Economy

• Jeff Horn, President and Chief Executive Officer, BOMI International
• John Gelston, Chairman of the Board, BOMI Canada

Presidents’ Panel
How have we responded to the crisis? What is the outlook for the near future?

Moderator

• Michael Brooks, President & CEO, Real Property Association of Canada (REALpac)

Panelists

• Charlie Rate, President, SNC-Lavalin ProFac
• Yves-André Godon, Managing Director Hotels, Multi-Residential Properties and Retirement Housing, SITQ
• Remco Daal, President and Chief Operating Officer, Canada, Bentall LP
• Maarika Paul, Senior Vice President – Corporate Services, Bell

Moderator: Nada Sutic, BOMA Canada

• Ari Dimitraklas, Regional Manager, Technical Services, Retail
  Services, Bentall LP
• Paul Callegari, Director, Property Management, Industrial, Suburban GTA, GWL Realty Advisors
• Maria Sareyeddine, Environmental Program Manager, Ivanhoe Cambridge

Commercial Spaces in Crisis – Proposed Solutions
Landlords and tenants must make adjustments – A look at shopping centres. Market adjustments and the impact on leases.
The Big Box Store Cycle

Moderator: Anne-Marie Guévremont, Assistant Regional Manager, FCB Services de Gestion Immobilière

• Jean-François Grenier, Senior Director, Altus Géocom
• Michael Brownstein, Chief Executive Officer, Browns Shoes

Project Management: A Key Element to Cost Control
This conference aims to demystify the role of a project manager while defining the scope of intervention. Furthermore, our guest speakers will elaborate on why hire a PM followed by the case study presentation of the re-development of a district hospital.

Moderator: Michel Rémy, Le Pied Carré

• John Rosato, Managing Director, Jones Lang LaSalle
• Bernard J. Marcotte, Senior Vice President, Jones Lang LaSalle
• Joe Carlone, Senior Vive President, Jones Lang La Salle

Business Luncheon

Jeff Rubin
Award-Winning Economist and Author of: Why Your World is About to Get a Whole Lot Smaller
Jeff Rubin has been the top-ranked economist in Canadian financial markets for more than a decade. Mr. Rubin recently stepped down as Chief Economist at CIBC World Markets to devote his time exclusively to speaking and writing on economic issues.

Human Resources
Where will the next generation of property managers come from?
The Next Generation – Expectations of New Employees Employee Commitment – Will employees stay with the same firm for decades?

Moderator: Jacques St-Pierre, ESG-UQAM

• Sylvie Guerrero, Competency Management Chaire, UQAM

BlackBerry Applications in Commercial Real Estate

Moderator: Linda Carbone, BOMA Québec

• Leo Tang, Manager, Market Development – Field Service, Research In Motion

New Accounting Standards
What exactly do the International Financial Reporting Standards (IFRS) consist of? The challenges and opportunities of converting to IFRS in the real estate sector. Strategic Choices to make when Converting to IFRS

Moderator: Sonia Trudel, Executive Director Real Estate Services, CBC

• Maryse Vendette, Associate, Samson Bélair / Deloitte & Touche